Return Policy

Please call 903.534.5888 or email for authorization for all returns. Returns or exchanges purchased from must be returned within 14 days of the date of delivery. Items may be return at Haute Totz or mailed with original receipt to 4815 Old Bullard Road, Suite 105, Tyler, Texas 75703. Returns or exchanges must be unworn, undamaged, and have original tags attached.

A full merchandise refund, excluding shipping charges, will be issued on unworn merchandise within 14 business days.

All internet/phone orders returned for refund will be issued to the original form of payment.

Holiday items must be received by Haute Totz by December 20th for exchange or return.

Personalized items and swimsuits may not be returned. All sale items are a final sale.

Thank you for shopping